Why every founder needs an ‘Oh Shit Document’, with Mat Bennett.

If you disappeared from your business tomorrow with no notice, no laptop and no handover, what would break first? In this episode, agency advisor Mat Bennett shares the practical steps founders can take to build more resilient businesses and reduce the risk of everything depending on them.

Retaining and growing client accounts – when none of your team are account managers, with Jo Rogers.

You don’t need a dedicated Account Management team to create brilliant client relationships. In this episode, Jo Rogers shares practical advice on retaining clients, growing accounts, and becoming a trusted partner – even in smaller agencies where client management sits with founders or delivery teams.